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CareStack
- Software company
- Kissimmee, FL
About this business
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Carestack review Pros: I like that once you get the hang of it is easier and there a hotline to call to get help if needed. Cons: That we have to type in and delete every code to app to an appointment instead of just pushing enter and then being able to enter the next code. Overall: My experience with carestack so far is great.
New Carestack user Pros: It is ledger based vs our old system and some of the clinical charting is easier to navigate. Cons: Complicated to learn the reporting and front office. Overall: I appreciated the training, but there is so much information and so many ways to get reports that it is overwhelming and confusing and I know my staff still feels confused.
Great experience Pros: It has a lot of functions that can be curtailed to your needs Cons: Sometimes there is so much information it can be overwhelming. I would like to see an icon to go directly to clinical notes from the open screen versus having to open the chart then click on the notes. Added step that could be eliminated. Would also like to see dictation into the notes Overall: The training staff was amazing. Great onboarding with staff getting back to us quickly.
A Huge Improvement from Eaglesoft or Dentrix Pros: This is clearly a software made by a software company, not a dental supply company. They have the resources and team members to make updates and changes that are relevant, and you can even request changes with their development team. Cons: The switch from our previous management software was very time consuming for a private practice. Their sales team failed to mention that we have to convert over all the files for patient forms, note templates, etc. which we are still compl... read more
Quick Customer Service Pros: customer service was always easy to get a hold of Cons: too much information on some screens sometimes
Carestack Review Pros: We love how almost everything is one click away! It makes going through the patients chart so much easier! Cons: We don't like how the online forms don't automatially input the information into the patients chart. Overall: We had a great experience with Carestack. [sensitive content hidden] and [sensitive content hidden] were great to work with and so knowledgable.
CareStack is a great Software Pros: It is very user friendly. The staff is very friendly when you have questions. Cons: Can be a little too detailed on some aspects. Overall: overall it has been a good experience staff is friendly and helpful when you have questions.
Worth the switch! Pros: CareStack is all encompassing. From patient workflows to big picture analytics, they have truly thought out all of the needs of their consumers. With any software, there is a learning curve, but their support and implementation teams are there to help you achieve your goals and use the software to its fullest. We have really enjoyed the digital workflows and customizable forms, letters and patient communications templates. Cons: We have only been using the software for 3 months, so I would say that th... read more
I recommend CareStack Pros: CareStack is intuitive and easy to use. Cons: It is always difficult switching to a new system. Overall: The support team was very helpful. They had a well mapped out transition.
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.7 star rating with 608 reviews.
When is CareStack open?
CareStack is open now. It will close at 8:00 p.m.