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CareStack
- Software company
- Kissimmee, FL
About this business
CareStack is a cloud-based, online dental practice management software. With state-of-the-art features and an award-winning, all-in-one platform, discover why CareStack has proven to be an industry leader and the favorite practice management software for dentists.
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Review Pros: I like the ease of use. Just trying to learn the system . Cons: Customer service has not been very helpful. Overall: Pretty good so far. Still learning.
Good Cloud Software with tons of features but takes some time to set up Pros: The amount of features. Simple logical design Cons: Sometimes certain workflow processes that are meant to help actually impede workflow
First 6 months Pros: Patient communication, billing and insurance verification Cons: Separated radiograph software, poor quality of images compared (to dentrix ascend). Need o constant refreshing of the software to obtain images. Ideally we could be able to see the images for a particular tooth when that tooth is selected. More clear analytical tools. I still don't know if the numbers I see are accurate. Overall: Good support and staff looking forward to help
Software Pros: There are many options within Carestack that are much more efficient with Insurance, treatment planning, and scheduling, these options are not available with Dentrix. Cons: I am finding that the software is very user friendly but there is always a learning curve when you switch. Carestack looks a lot different than Dentrix but as we use the system it is actually easier to manuever. Overall: Carestack is a great dental software
Room For Improvement Pros: I just recently started working in the dental field having no background knowledge whatsoever. Carestack was super easy to learn and use, no tricks or special dental terminology needed to understand how it works. They also update regularly to make the program even smoother to run. Cons: Since it is a newer software there is fine tuning that needs to be done. Support could be quicker and more easily accessible.
User-friendly software program for my StartUp Dental Practice Pros: I love how user-friendly it is. I have had multiple staff members with no dental background , learn the software program quite easily! Also, the customer service is truly top-notch! From sales team [SENSITIVE CONTENT HIDDEN], to implantation [SENSITIVE CONTENT HIDDEN], to account manager [SENSITIVE CONTENT HIDDEN], if I ever had a question, there is someone there who always can help! Cons: Since they are constantly updating their software, sometimes there ar... read more
Softdent to Carestack- WE NEVER LOOKED BACK Pros: Carestack is very FAST! I start with that because for years I stared at a spinning wheel everytime I needed to open a new section in softdent. We like carestack because its cloudbase and we can connect from anywhere even during a power outage from our phones. ( yes, this already happened) THE CLAIM Section is the best I feel so ontop of claims and the information you get when its rejected and or denied and or missing information. The applications are very helpful and user fri... read more
Pros and cons of Carestack Pros: Able to send insurance electronically. Able to send text message and emails to patients for recalls, appointment reminders, campaigns, etc. Customer service is good--keep it up! Most of the employees are knowledgable and friendly. I've had a few who didn't know they were doing and was kept on hold very long. So I would recommend to have your newer customer service rep be a little more knowledgable before putting them in charge of customer service. Cons: Currently, I don't like and very unhapp... read more
Big fan! Pros: I love how efficient this software makes our office run. They are always moving with the times and making sure we have what we need! Cons: There's seriously not anything that I don't like! Overall: We LOVE it and have referred several doctors so far.
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.8 star rating with 234 reviews.
When is CareStack open?
CareStack is open now. It will close at 8:00 p.m.