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CareStack
- Software company
- Kissimmee, FL
About this business
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Great Support Pros: Great customer service. They really listen to your individual companies needs and makes it work for you. If they don't have it, they make it. Seriously amazing reporting capabilities. Cons: nothing. I don't really have any complaints. They have addressed all matters immediately and having our own personal consultant to help us has made all the difference. Overall: I am impressed with their eagerness to please and make things happen. Their customer service is amazing. The software is customized to our need... read more
Won't Be Looking Back! Pros: I enjoy it being a cloud based software. From previous experience with this offices past PMS, the speed is great. I also love the ledger when it comes to viewing what procedures have outstanding money owed to it. That is something that I have not seen in any PMS and helps my RCM brain Cons: I don't like that it is transactional based. I have always lived in a "DOS" world and a net world. That would be the biggest thing I would change in a heart beat. I also do not like how you always have to go t... read more
Cloud based is the way to go! Pros: Cloud based, easily accessed from anywhere, everything can be completed within a few clicks, and none of the bloat that can slow a computer down. Cons: Doesn’t work if there is no internet in the office. Good thing was have reliable internet for the most part. I was able to use my cell phone hot spot to get by until spectrum was able to fix the internet. Overall: I’ve used Carestack for a few years. It’s more intuitive, user friendly, and zero of the bloat of a traditional dental practice ... read more
Carestack newbie Pros: Text to pay feature and cloud base to view systems out of the office Cons: The onboarding process was a bit unstructured at times, and some conversations were occasionally challenging to follow, but once I connected with the right support team, everything became much clearer and more streamlined. Overall: As a new practice owner, the Carestack software was initially a bit overwhelming, and the onboarding process had some bumps. However, once I started working with the CSM team, they made everything muc... read more
Awesome Software! Pros: How user friendly it is and how you have a team behind you to help if you have questions Cons: Nothing. I like it all. Its like said very user friendly. Overall: My experience with Carestack has been fantastic. The software is incredibly user-friendly, and having [sensitive content hidden] available to assist with any questions makes the experience even better. They don’t just leave you to navigate the new software on your own; they’re there to support you every step of the way, always ready to help w... read more
Carestack Review Pros: I like the support that they provide. Live chat is always very helpful and they get back to you as soon as they can. Cons: Insurance is a bit of a struggle. It isn't as user friendly as the rest of the software. That seems to be our biggest struggle Overall: Over all, very happy. The ability to track, run reports, set goals, interact with patients quickly and easily are great
Top Notch all the way around!!!!! Pros: The program is very user friendly. The staff were very accommodating and helpful in teaching me the program. Five stars all the way around!!!!!!! Cons: Since I am still so new to the program, it’s too early to know what a con might be. Overall: I can’t give [sensitive content hidden] enough praise. She was amazing from start to finish!!!
Great Program Pros: Efficient, Reliable, and User-Friendly: A Game Changer for your business!! Would highly recommend! Cons: Pretty straight forward. No complaints..
10/10 Recommend! Pros: They have a great team! They listen and communicate very well. Cons: Can't say there is anything to dislike about CareStack only used it to submit medical claims electronically. Overall: Working with Carestack has been a great experience. Can't say anything negative about it.
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.7 star rating with 728 reviews.
When is CareStack open?
CareStack is open now. It will close at 4:00 p.m.