CareStack

Michael M. 

on Capterra

9 months ago

Great experience Pros: It has a lot of functions that can be curtailed to your needs Cons: Sometimes there is so much information it can be overwhelming. I would like to see an icon to go directly to clinical notes from the open screen versus having to open the chart then click on the notes. Added step that could be eliminated. Would also like to see dictation into the notes Overall: The training staff was amazing. Great onboarding with staff getting back to us quickly. 

Maggie H. 

on Capterra

9 months ago

A Huge Improvement from Eaglesoft or Dentrix Pros: This is clearly a software made by a software company, not a dental supply company. They have the resources and team members to make updates and changes that are relevant, and you can even request changes with their development team. Cons: The switch from our previous management software was very time consuming for a private practice. Their sales team failed to mention that we have to convert over all the files for patient forms, note templates, etc. which we are still compl... read more

Amanda M. 

on Capterra

10 months ago

Quick Customer Service Pros: customer service was always easy to get a hold of Cons: too much information on some screens sometimes 

Danielle L. 

on Capterra

10 months ago

Carestack Review Pros: We love how almost everything is one click away! It makes going through the patients chart so much easier! Cons: We don't like how the online forms don't automatially input the information into the patients chart. Overall: We had a great experience with Carestack. [sensitive content hidden] and [sensitive content hidden] were great to work with and so knowledgable. 

Aarika A. 

on Capterra

11 months ago

CareStack is a great Software Pros: It is very user friendly. The staff is very friendly when you have questions. Cons: Can be a little too detailed on some aspects. Overall: overall it has been a good experience staff is friendly and helpful when you have questions. 

Heidi B. 

on Capterra

11 months ago

Worth the switch! Pros: CareStack is all encompassing. From patient workflows to big picture analytics, they have truly thought out all of the needs of their consumers. With any software, there is a learning curve, but their support and implementation teams are there to help you achieve your goals and use the software to its fullest. We have really enjoyed the digital workflows and customizable forms, letters and patient communications templates. Cons: We have only been using the software for 3 months, so I would say that th... read more

Jesse H. 

on Capterra

11 months ago

I recommend CareStack Pros: CareStack is intuitive and easy to use. Cons: It is always difficult switching to a new system. Overall: The support team was very helpful. They had a well mapped out transition. 

Megan G. 

on Capterra

a year ago

4M Dental Implant Center - RCM Pros: What I like most about Carestack is the detailed reporting we are able to run. Cons: What I like least about Carestack is the complexity of payment applications, applying discounts and merchant fees. Overall: My overall experience with Carestack has been positive. At first, it was intimidating and difficult to navigate, as with any new software. As I started to get more training and familiar, I really started to appreciate the intelligence of Carestack. 

Rose R. 

on Capterra

a year ago

Carestack flows from California Pros: I LOVE the ease of using carestack. The features that I enjoy the most are operational reporting and now Enterprise. Cons: In-depth tracking by provider or Staff member. Payroll reporting Overall: It has been a positive move going from Dentrix to Carestack. It is leveraging my role in our practice. Carestack continues to bring on new and better updates. Looking forward to seeing what is next.