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CareStack
- Software company
- Kissimmee, FL
About this business
CareStack is a cloud-based, online dental practice management software. With state-of-the-art features and an award-winning, all-in-one platform, discover why CareStack has proven to be an industry leader and the favorite practice management software for dentists.
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Carestacks It does what it needs to do- would be nice if there was maybe more clinical staff input when developing PROS How it is constantly is trying to upgrade & prefect system CONS how many steps (clicks) it takes to get to certain features such as radiographs & that it is delayed often when typing notes
Easy to use and great support I'm very happy with the product. The sales, transition/roll out and support team members have been great. PROS Cloud based practice management software. Very easy to pick up. Integrates well with cloud based x ray storage software, electronic prescriptions and billing. CONS As far as I am aware, there's no easy way to view or print a long case note in one screen grab. REASON FOR CHOOSING CARESTACK The sale person was just so genuine that I figured I'll give the demo a shot. The cost turned out t... read more
Carestack is easy to use and the Customer service is Top Notch! Having one database to access the information for all our locations. PROS The customer support is top notch, you can call, email, submit a ticket or use the built in chat if you need assistance. If there is a feature that is currently not available you can submit an enhancement request plus a few of our request have already been implemented as a new feature. CONS A little more flexibility to create all of our reports without having to ask for a custom report. RE... read more
Review Overall have had an excellent experience with the CareStack team. They have been incredibly helpful in explaining the product over several conversations. Very flexible with making sure the system fit the needs of my office. PROS - Comprehensive solution to all scheduling/charting needs - Integrated Radiographs - Cloud-based, easily accessible - Good customer support, willing to make changes to software - Integration with other systems such as Jive/Ring Central CONS - Addition of x-rays is an expensive option - REASON ... read more
Good Cloud Software with tons of features but takes some time to set up PROS The amount of features. Simple logical design CONS Sometimes certain workflow processes that are meant to help actually impede workflow REASON FOR CHOOSING CARESTACK Cloud based REASONS FOR SWITCHING TO CARESTACK Cost and servers
AC It’s been a pretty easy transition from our previous program. PROS Offers so many features and shortcuts. CONS Some of the functions require multiple buttons that need to be pushed. REASONS FOR SWITCHING TO CARESTACK Because it offered so many features in one place.
Room For Improvement PROS I just recently started working in the dental field having no background knowledge whatsoever. Carestack was super easy to learn and use, no tricks or special dental terminology needed to understand how it works. They also update regularly to make the program even smoother to run. CONS Since it is a newer software there is fine tuning that needs to be done. Support could be quicker and more easily accessible.
Awesome Patient Management Software The ability to run custom reports to help us manage our patient care and schedules is first rate. I have used most all dental softwares available and Carestack is the best by far! PROS The ease of use coupled with the ability to personalize the interface makes it the easiest software I have used as a clinician. Being cloud based is also definitely a bonus! CONS Sometimes we have issues after updates or when the internet is disrupted but those are minor and rare occurrences.
Carestack Excellent choice of software for our dental practices. I would highly recommend this as the premier cloud based platform for single or multi location practices. PROS Phenomenal customization capability, robust reporting, and intuitive integrated workflows. Rapid development and implementation of new features keeps Carestack ahead of the competition. CONS dated interface appearance, but that does not affect the functionality at all. REASON FOR CHOOSING CARESTACK Far superior customer service and product features
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.8 star rating with 338 reviews.
When is CareStack open?
CareStack is open now. It will close at 4:00 p.m.