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CareStack

4.7
  • Software company
  • Kissimmee, FL

About this business

TechnologySoftware DevelopmentSoftware company

Location details

2954 Mallory Cir #209, Kissimmee, FL, 34747, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
Sun7:00 a.m. to 4:00 p.m.
4.7696 reviews
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Shelley K.'s profile image
Shelley K. 
a year ago

CareStack is a great system which offers great customer service! Pros: CareStack has the ability to do so much within one system. Reports, scheduling, learning, billing, and much much more. Cons: Really no dislikes right now. My frustration is just on myself going through the learning curve of a new system, but CS has alot of resources and training to help! Overall: Overall, very pleased with CareStack! I am amazed on how much I can do and how much information I can obtain within the system 

Monet D.'s profile image
Monet D. 
a year ago

Wonderful!! Pros: I liked that we a point of contact that could help or assist with any question or concern we may have encountered. Cons: There's nothing that i least like about Care Stack. Care stack is an amazing Dental software. Highly recommend! Overall: overall Care Stack has provided and extensive amount support with our practice we have had an amazing learning experience. 

Joanne P.'s profile image
Joanne P. 
a year ago

Great Support Pros: Great customer service. They really listen to your individual companies needs and makes it work for you. If they don't have it, they make it. Seriously amazing reporting capabilities. Cons: nothing. I don't really have any complaints. They have addressed all matters immediately and having our own personal consultant to help us has made all the difference. Overall: I am impressed with their eagerness to please and make things happen. Their customer service is amazing. The software is customized to our need... read more

Angelika O.'s profile image
Angelika O. 
a year ago

Won't Be Looking Back! Pros: I enjoy it being a cloud based software. From previous experience with this offices past PMS, the speed is great. I also love the ledger when it comes to viewing what procedures have outstanding money owed to it. That is something that I have not seen in any PMS and helps my RCM brain Cons: I don't like that it is transactional based. I have always lived in a "DOS" world and a net world. That would be the biggest thing I would change in a heart beat. I also do not like how you always have to go t... read more

Phu V.'s profile image
Phu V. 
a year ago

Cloud based is the way to go! Pros: Cloud based, easily accessed from anywhere, everything can be completed within a few clicks, and none of the bloat that can slow a computer down. Cons: Doesn’t work if there is no internet in the office. Good thing was have reliable internet for the most part. I was able to use my cell phone hot spot to get by until spectrum was able to fix the internet. Overall: I’ve used Carestack for a few years. It’s more intuitive, user friendly, and zero of the bloat of a traditional dental practice ... read more

Shandi B.'s profile image
Shandi B. 
a year ago

Carestack newbie Pros: Text to pay feature and cloud base to view systems out of the office Cons: The onboarding process was a bit unstructured at times, and some conversations were occasionally challenging to follow, but once I connected with the right support team, everything became much clearer and more streamlined. Overall: As a new practice owner, the Carestack software was initially a bit overwhelming, and the onboarding process had some bumps. However, once I started working with the CSM team, they made everything muc... read more

Kristie G.'s profile image
Kristie G. 
a year ago

Awesome Software! Pros: How user friendly it is and how you have a team behind you to help if you have questions Cons: Nothing. I like it all. Its like said very user friendly. Overall: My experience with Carestack has been fantastic. The software is incredibly user-friendly, and having [sensitive content hidden] available to assist with any questions makes the experience even better. They don’t just leave you to navigate the new software on your own; they’re there to support you every step of the way, always ready to help w... read more

Stephanie I.'s profile image
Stephanie I. 
a year ago

Carestack Review Pros: I like the support that they provide. Live chat is always very helpful and they get back to you as soon as they can. Cons: Insurance is a bit of a struggle. It isn't as user friendly as the rest of the software. That seems to be our biggest struggle Overall: Over all, very happy. The ability to track, run reports, set goals, interact with patients quickly and easily are great 

Tiffany G.'s profile image
Tiffany G. 
a year ago

Top Notch all the way around!!!!! Pros: The program is very user friendly. The staff were very accommodating and helpful in teaching me the program. Five stars all the way around!!!!!!! Cons: Since I am still so new to the program, it’s too early to know what a con might be. Overall: I can’t give [sensitive content hidden] enough praise. She was amazing from start to finish!!! 

Frequently asked questions about CareStack

How is CareStack rated?

CareStack has a 4.7 star rating with 696 reviews. 

When is CareStack open?

CareStack is closed now. It will open tomorrow at 7:00 a.m.