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CareStack

4.7
  • Software company
  • Kissimmee, FL

About this business

TechnologySoftware DevelopmentSoftware company

Location details

2954 Mallory Cir #209, Kissimmee, FL, 34747, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
Sun7:00 a.m. to 4:00 p.m.
4.7606 reviews
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jordyn M.'s profile image
jordyn M. 
8 months ago

front desk Pros: How user friendly the software is and how you can personalize the system to your own needs. Cons: The technical glitches that happen every now and then. They are easily fixed with the help of the awesome support team. Overall: Carestack is very user friendly and easy to navigate. The support team for Carestack is absolutely amazing. 

Mandi M.'s profile image
Mandi M. 
8 months ago

CareStack for everyone! Pros: I love that it is a a full service comprehensive practice management software that has easy set up, and is user-friendly. It helps alleviate administrative burdens of billing, coding and claims. Streamlines efficiency! Cons: If I had to label one thing, talking to bots - but its easy to get in contact with a human (or reference online articles for help or pointers - or report bugs through CareStack /Chrome extension) Overall: As a day 1 veteran user, CareStack has come a LONG way, for the better... read more

Laneka P.'s profile image
Laneka P. 
8 months ago

Dentures and Family Dentistry Laboratory, P.C Pros: How on top of everything, knowing how hard it is to tackle so much within a certain time frame. Cons: Nothing honestly they were excellent at everything. Even with spectacular customer service. 

Mandi K.'s profile image
Mandi K. 
8 months ago

Awesome people Pros: I love that everything is all in one place. I don't have to open several different tabs to complete one task. Cons: A little difficult to navigate in the beginning. There was a huge language barrier in the beginning. Overall: So far it has been great. Everyone I have worked with is amazing. 

Olivia W.'s profile image
Olivia W. 
8 months ago

Everything all in one! Pros: Having an all in one PMS is a game changer. I love having everything integrated, and being a cloud base software makes everything so seamless these days. [sensitive content hidden] was a main point of contact for us and she was AMAzing! Cons: The transition was a little rough at the beginning but expected since we transferred over a 20+ year old practice. Definitely a huge learning curve but now that we are in the groove we couldn't be happier. 

Tammy G.'s profile image
Tammy G. 
8 months ago

Wonderful PMS Pros: Wonderful support, all in one features, reports, patient portal Cons: Ledger is slightly confusing and hard to navigate at times. Overall: Overall it has been great. Loving all the features and the wonderful support we received from [sensitive content hidden] and everyone we have been in contact with. 

Evan F.'s profile image
Evan F. 
9 months ago

New Carestack user review: Chicagoland private practice Pros: Excellent sales team to provide enough knowledge to make an informed choice and understand all costs. Very thorough transition program to ensure there were almost no issues with moving data from our previous software (Dentrix) Post-implementation support with troubleshooting and reporting Comprehensive software features, allowing us to consolidate several systems: charting, scheduling, and e-filing insurance claims; patient texting and review management; patient f... read more

Stephanie A.'s profile image
Stephanie A. 
9 months ago

Choose CareStack you won't regret it! Pros: Customization!!! It has endless possibilities!! Ease of use. They actually listen when you need something changed. Cons: Undoing something. It is difficult to undo or change something. Most changes to incorrect codes need to be deleted and reentered instead of being able to alter them. Most changes have to be made in the chart tab. Overall: From the start to the day-to-day process, it has been such a great experience Coming from Dentrix Ascend to CareStack, including all the custom... read more

Adam F.'s profile image
Adam F. 
9 months ago

Carestack for an OMS practice Pros: New feature requests, ease of use of a cloud based system, note templates Cons: True bugs in the software, that the team constantly has to address, however they are addressing them 

Frequently asked questions about CareStack

How is CareStack rated?

CareStack has a 4.7 star rating with 606 reviews. 

When is CareStack open?

CareStack is closed now. It will open tomorrow at 7:00 a.m.