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CareStack
- Software company
- Kissimmee, FL
About this business
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Great All-in-One Secure Platform Pros: Once we pushed through the difficult onboarding phase and really started learning the platform, we began to see why so many growing practices are moving to CareStack. The reporting, insurance workflows, patient communication tools, analytics, customization, and overall integration of everything into one system have significantly improved our efficiency and visibility across the practice. We continue to discover new tools and workflows that help us improve every day. Cons: Click redundan... read more
We love CareStack!! Pros: What I like about CareStack is how easy it is to use and how it keeps everything organized in one place. It makes scheduling, patient communication, billing, and reporting much more efficient, while also improving the overall patient experience. Cons: The only thing I would like to see improved is printing a schedule on 1 page instead of two. Nothing else!
CareStack Experience Pros: CareStack has helped us simplify our office workflow by reducing the number of systems we need to log into each day. As a result, our staff is able to work more efficiently and at a smoother pace. We also benefit from the AI and call transcription features available through CareStack’s partnership with VoiceStack—another huge time saver for our team. Cons: The ledger—specifically when reviewing insurance postings—can be difficult to interpret. The verbiage used is somewhat tedious and not always in... read more
In the End CareStack is a Win! Pros: The biggest win is having everything in one place. Scheduling, charting, notes, billing, patient texts/emails…it’s all integrated, which has definitely helped our workflow and cut down on juggling multiple systems. The reporting side is honestly one of the best parts. It’s super easy to track metrics, and we’ve seen real improvements in our numbers, especially with AR’s, and treatment acceptance has improved too. Cons: That said, it’s not the easiest system to learn. Implementation did no... read more
Carestack is a win! Pros: We recently switched to CareStack, and it’s made a big difference in how smoothly our office runs day to day. Everything feels much more streamlined, which has taken a lot of stress off our team. One of my favorite features is the claims process, it’s very easy to manage and has saved me a lot of time compared to what I was used to. The dashboard is another huge win for the office. Being able to quickly see who still needs paperwork, who has outstanding balances, and what needs attention has made st... read more
Excellent Customer service Pros: The fact that it is cloud based and that they have a great customer support system that makes the transition easier. Cons: The Ledger and insurance posting is not as user friendly to read to the average office staff. It makes it difficult to be able to understand where balances are coming from Overall: Tim has been amazing in walking us through each step and answering all questions. I like that they listen to their clients feedback and are improving the software on a consistent basis.
Efficient, Data-Driven, and Easy to Adapt Pros: What I liked most is how intuitive and efficient the platform is, especially from an operations standpoint. The analytics are practical and easy to work with, and having a team that supports with pulling and interpreting data makes a big difference in day-to-day management. Cons: There’s definitely a learning curve at the beginning, especially coming from outside the dental field, but the onboarding support helps make that transition much smoother. Overall: My overall experienc... read more
Administrative Pros: Treatment planning, patient check-in and check-out processes, patient portal functionality, and patient communication capabilities. Cons: The transition from the previous platform was somewhat challenging, requiring an adjustment period to become accustomed to CareStack. Overall: Following an initial period of acclimation, I have found CareStack to be a genuinely enjoyable platform to utilize.
Front Desk Pros: Allows for remote access, making it easy to check schedules. Integrates scheduling, clinical notes, patient communication ,texting, emails and billing into one system. Cons: The number of features can be overwhelming at times. and certain processes like treatment planning can be long. Overall: Great cloud base Product and the supports team member have been great.([sensitive content hidden] ). Ease of scheduling patient and communication with patients.
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.7 star rating with 704 reviews.
When is CareStack open?
CareStack is open now. It will close at 8:00 p.m.