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CareStack
- Software company
- Kissimmee, FL
About this business
CareStack is a cloud-based, online dental practice management software. With state-of-the-art features and an award-winning, all-in-one platform, discover why CareStack has proven to be an industry leader and the favorite practice management software for dentists.
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
All In One PMS Pros: We looked at several other PMS and they all wanted to charge you separately for all the various aspects and had limited storage so you would have to pay extra after you reached your limit. Carestack has everything you need for one price and no limits on storage. It is easy to navigate once you learn it and we love that you can access it from anywhere. We worked with [sensitive content hidden] during set up and they are amazing. They walked us through each step, were fun to work with and are always quick ... read more
Carestack Review Pros: The ease of the system and availability of the support team. The monthly meetings with our account representative show how much they care and want you to be able to use every feature available. Cons: Sometimes I feel like it is too smart as there are many ways to do one thing, but that is not a bad thing.
5 Stars, great software Pros: I like how carestack is so easy to navigate and the amount of great features the software has. The staff is very kind and very helpful. Cons: I have not had a bad experience with carestack. There is a lot of features we are able to use that may seem overwhelming but they are easy to access and the staff is willing to answer our questions when needed. Overall: It has been a great experience, my trainer, [sensitive content hidden] , did an amazing job at showing me all the features and made it sim... read more
Carestack: Best support and great software Pros: The support offered is exceptional. Every single team member is attentive, receptive and helpful. [sensitive content hidden] and all of the team do not hesitate to support you. I have NOT found this with other systems. I love that this is web based and that we can share our patient information with other offices in our group. Cons: Carestack is LOADED with information, and it has taken me some time to just 'scratch' the surface. I was an expert with our previous system, I am l... read more
CareStack Conversion Pros: Reporting has so much more details than our previous software. We are excited to have a timeclock, lab tracker, text to pay option as well as patient portal to pay for statements. Cons: Just the learning curve has been a little difficult as with any software conversion is. We were prepared for that. Overall: We have had a great experience so far and the support has been fantastic! We have worked with many different departments of CareStack so far and the quick responses are wonderful.
PMS that listens & updates regularly based on suggestions Pros: The Customer Success Manager assigned to me has been the most incredible asset! There are so many ins and outs of CS and she has taught me sooooo much. Cons: The things I don't like have been sent to the CS team and they actively work to add the suggestions/complaints to the next published update. Overall: Carestack has been a great PMS for our team! We have multiple locations and we specialize in extractions, implants, and AOX. Not only is Carestack the best so... read more
Very good SaaS dental OS PMS Pros: Very easy to use and robust system. They have given much thought about usability and have carefully crafted screens to help dentists. Would highly recommend! Cons: Getting used to ledger system takes a bit of time if you are not already familiar with it. But they frequently request feedback and make changes in the product.
Carestack Review Pros: They are there from beginning to the end and even after for whatever questions you might have. They are available by phone or email. Great cutomer service! Cons: I don't like the fact that you can't modify treatment codes or fees from the ledger. I guess it is a fail safe to make sure it is correct but would be easier. Overall: Overall it was excellent, I have used the software in the past so it was easier the second time around to pick it up.
Best Dental Software Pros: I like the features with insurance filling, and attachements for the claims, auto posting of payments, and patients having a online payment portal. Cons: There is so much this software can do that it takes time to learn everything there is to know. The detail of each portion is excellent. Overall: The overall experience has been great! Once we were assigned a trainer to help with all the KPI and details of my issues, I loved my training sessions.
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.7 star rating with 537 reviews.
When is CareStack open?
CareStack is closed now. It will open at 7:00 a.m.