CareStack is a cloud-based, online dental practice management software. With state-of-the-art features and an award-winning, all-in-one platform, discover why CareStack has proven to be an industry leader and the favorite practice management software for dentists.

4.8

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75 reviews

5★53

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Reviews(46)

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Heather W. on Capterra

★★

4 months ago

Love this software Pros: During the integration the CareStack team was always helpful and really listened to our needs as a practice. Cons: The amount of characters per text message could be greater, and sending/receiving photos would be very helpful to the practice!

Rasheeda J. on Capterra

★★

4 months ago

Carestack has been a game changer for my dental office. Pros: The system is user friendly and does not take hours of training. Patient enjoy the patient portal and the kiosk check in option. Carestack allows us to have online booking options, digital forms and streamlines the entire process within the office. Billing is easier and collecting payments from patient with the text to pay option has been a game changer. Our phone system is connected to Carestack and when patients call or text we easily can pull up there chart to properly assist them. I am able to log in on my phone, tablet and computer anywhere and at any time. My favorite feature is absolutely the teledentistry options in the system. You can schedule the patient directly on the appointment book and do the appointment in the software. This allows ease to access patient records and take notes during the appointment. There are no extra clicks or extra windows. Cons: Would like the option to send secure messages through system Overall: A great experience with amazing support. When we started we had a team to help us with questions on how to properly use the software and set it up. Even after training we could ask questions any time. Following the set up and training period we had coaching session. These sessions helped us learn how to use the software and reports to do better business. Since those sessions have ended, we have never had an issue getting support when there is an issue or concern with the software.

Ravinder Kumar on Facebook

7 months ago

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LeAnn Moore on Facebook

a year ago

A special thank you to Carestack Champions for the awesome Inner Circle Conference this past weekend! CareStack we cannot wait to see the updates to come!! A software company that actually listens to the input of practices truly has their customer’s experience at the top of their priority list.

Jayma C. on Capterra

★★

a year ago

Understand the Patient ledger/ Insurance claims before purchasing. Pros: It is fast, and easy to navigate patient chart Cons: The patient Ledger. The insurance billing primary and secondary. The reports. Overall: They have not taken the best of "Legacy software" and improved upon it. They have some incomprehensible accounting system to charge and apply payments so you cant tell what you have produced or collected. The training team doesn't know who to deal and come up with complicated "work arounds". They do not offer a "end of day" report and the hours you have to spend to figure out and read the reports is costly, where other "Legacy software" have those reports which are standard metrics that all practice management consults request.

Suraj M Ishaq on Facebook

a year ago

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Bryan L. on Capterra

★★

2 years ago

Poor UX and customer support! Pros: I like how carestack is making an effort to make dentist lives easier Cons: Customer support and operational reports don't work

Ariosto R. on Capterra

★★

2 years ago

Dental Carestack Pros: I like the effectiveness of the dental treatment plan software. Cons: I feel like the connectivity to radiograph software and the documents ordering system could be more fleshed out.

Jeramiah P. on Capterra

★★

2 years ago

Carestack for a start up Pros: I love that I am able to have a very robust patient management software. There are also great tools that allow me to contact and communicate with patients without needing tons of new add ons. Cons: Imaging integration is lacking for me. I wish I could take x rays in the system. Overall: I am solving the ability to contact and schedule patients all in one tool.