This profile has been claimed by the business owner or representative.
CareStack
- Software company
- Kissimmee, FL
About this business
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Learning and Understanding Pros: The support access has been a great help there are many areas to still maximize the software. Learning all the features attached. Cons: There are many functions, but the reports set up having to go into multiple reports to get numbers and trends it would be nice in a one report function, The forms and notes and amending items are a struggle, The training team are working on creating an all-inclusive report. Also, if items apply incorrectly and not being able to amend or remove the item to mak... read more
Supportive Onboarding Team That Made Our Transition Smooth Pros: We recently switched from Denticon to CareStack, and the onboarding experience was very positive thanks to the CareStack team especially [sensitive content hidden] . They were consistently responsive, patient, and supportive. When they didn’t immediately have an answer, they escalated questions to leadership and provided temporary solutions so our workflow could continue without disruption. Cons: As with any major software transition, there is a learning curve,... read more
How CareStack Simplified My Dental Marketing Workflow Pros: CareStack offers built-in functionality that supports marketing, patient engagement, and growth. From a dental marketing perspective its integrated email marketing and call tracking tools help to manage patient growth and recall with a very user friendly dashboard. Cons: In the dental marketing field, CareStack’s limited focus on its email dashboard—and the lack of more customizable email-creation options—can be somewhat inconvenient. Overall: Overall, I’ve found Ca... read more
Efficient All-in-One Practice Management Pros: We liked CareStack’s user-friendly layout, smooth workflow, and how it simplifies scheduling and communication. We liked that CareStack is efficient, intuitive, and helps our team stay coordinated throughout the day. Cons: What we liked least was that some features can be slow to load during peak times and the learning curve for new users, as some tools aren’t immediately intuitive. Overall: Overall, we’ve found CareStack to be a helpful and organized software solution that supp... read more
Carestack Review Pros: I liked how supportive the carestack team was with the transition. Everyone is personable and helpful. Cons: I did not like how many clicks it took to get to things like the chart/ledger but now that I am comfortable with the system it is super easy! Overall: I have really enjoyed carestack. Definitely a learning curve coming from eagle-soft but now I prefer carestack! I love how it is web based.
I would recommend Carestack Pros: [sensitive content hidden] Has been a wonderful point of contact. She is tactful and helps with every question I have had as well as a fast resolution. Cons: At first the patient ledgers and accounts were very complicated. A new update has since been released and has helped a lot. Overall: Once you get a good point of contact to establish communications with Carestack is great. I like the clinical aspect of software a lot.
Highly Recommend Pros: CareStack is very user friendly and enables daily operations to run smoothly within the office. The customer support staff (BR) is patient, knowledgeable, and always respond in a timely manner to questions. Cons: Prior to the recent training, I did not like how long certain processes took within the system. However, that has changed now that I have been shown short-cuts and easier ways to perform tasks. Overall: My overall experience with CareStack has been positive, informative, and helpful. With this... read more
Efficient Software 10/10 Pros: I liked how easy everything is to navigate. Very efficient! I think it’s very well put together when it comes to looking up patients information etc. Cons: There really isn’t anything I can point out that I don’t like about it. I think if I had to say something it would be there are so many ways to do one thing. Not nesc a bad thing but I can see how sometimes it can be too much. Overall: The experience has been great! Especially with the level of support that was provided to us. Our patients a... read more
Innovated software Pros: Easy metric tracking – helps monitor key practice data efficiently. Simplified billing – makes the billing process clear and straightforward. Excellent support team – quick, knowledgeable, and responsive assistance. Continuous improvement – frequent updates and enhancements to the software. Customizable features – ability to tailor certain tools to fit your office’s specific needs. Cons: When we first started using CareStack, there were a few things that took some time to get used to, and a couple of... read more
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.7 star rating with 607 reviews.
When is CareStack open?
CareStack is closed now. It will open at 7:00 a.m.