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CareStack
- Software company
- Kissimmee, FL
About this business
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
An asset to the productivity of our office Pros: The all-in-one platform feature. Eliminates the need to have multiple subscriptions in multiples places, and allows it all within CareStack (dosespot, overjet voice). Cons: The fact that there is multiple different ways to get to the same place. If it were condensed into a single consistent path I believe that would be more efficient and quicker to navigate.
CareStack for the WIN! CareStack > Other PMS Pros: CareStack identified the issues with other practice management software and corrected them. CareStack is a powerhouse and the user interface works great for our multi-location/multi-specialty practice. CareStack makes patient management a breeze. Cons: What I have liked least about CareStack is getting to know the software. While CareStack University and the videos are great. Finding the time to watch them presents a problem. Overall: Overall our experience with CareStack ha... read more
Overall positive Pros: I like that it has many checks and balances in place to be sure things are completed correctly. It helps to be sure no fraud as occurred. Cons: I am struggling with not being able to customize everything I would like such as what you see on appt screen, adjustments set at certain percentages, etc. Overall: Our overall experience has been positive. We did a fast and furious onboarding with short training sessions, but our onboarding team was fantastic and led us to the right place when we struggled.
revenue cycle manager Pros: The amount of reports and kpis views that is available. The different types allows us insight on how well our buisness is doing. Cons: sometimes support takes a while to get back to you on things that can't be fixed immediately. Which I understand somethings take time. Overall: overall the experience has been really good. The onboarding process was really easy. I was worried about the switch from our old system to Carestack, but they made the transition smooth.
Carestack Transition Pros: The chat support has been amazing. They're quick to respond, great at troubleshooting, and always willing to help customize the software to fit our practice's needs. We recently added orthodontics to the services we provide, and they've been very accommodating throughout that process as well. Cons: The initial transition was a little overwhelming because of the size of our team and the number of workflows we needed to set up, but the implementation and support teams made the process much easier. Ov... read more
CareStack Review Pros: We recently switched from Dentrix Enterprise to CareStack, and the transition has been a great experience. The support team has been exceptional—always available to answer our questions and provide guidance whenever we needed it. [sensitive content hidden] walked us through every step of the process with patience, professionalism, and genuine support. Their dedication made the transition smooth and stress-free. We truly appreciate their outstanding service and would highly recommend CareStack to any pr... read more
Great software! Pros: Our office switched from Dentrix Enterprise to CareStack this year and so far we really love the additional features. It is much more up-to-date and has a lot of automatic checks that our old software didn't. Cons: There are a few features I still wish we could customize, but they aren't a big deal. - for example we would love to be able to customize the exclusions and limitations section to remove or add codes. Overall: Our practice switched to CareStack this year and the transition team (Caroline, Ayi... read more
Great System Once You Learn It Pros: What I like about CareStack is how it keeps track of insurance claims from submission through payment. Cons: What I like least about CareStack is that some workflows require too many steps to complete a single task. Overall: Overall, CareStack has been a great practice management system. There is a bit of a learning curve at first because of its many features, but once you become familiar with it, it's very effective.
CareStack AAD Pros: $2 Cons: One of the main setbacks of this dental software is that the charting and note-taking features can sometimes feel confusing and time-consuming to learn. There are a lot of different sections, options, and steps to complete, which can make entering notes more difficult than it needs to be, especially for someone who is new to the system. It can also take several clicks to document information that could be entered more quickly with a simpler layout. Another issue is that navigating between differe... read more
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.7 star rating with 728 reviews.
When is CareStack open?
CareStack is open now. It will close at 4:00 p.m.