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CareStack
- Software company
- Kissimmee, FL
About this business
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Software Pros: There are many options within Carestack that are much more efficient with Insurance, treatment planning, and scheduling, these options are not available with Dentrix. Cons: I am finding that the software is very user friendly but there is always a learning curve when you switch. Carestack looks a lot different than Dentrix but as we use the system it is actually easier to manuever. Overall: Carestack is a great dental software
Room For Improvement Pros: I just recently started working in the dental field having no background knowledge whatsoever. Carestack was super easy to learn and use, no tricks or special dental terminology needed to understand how it works. They also update regularly to make the program even smoother to run. Cons: Since it is a newer software there is fine tuning that needs to be done. Support could be quicker and more easily accessible.
User-friendly software program for my StartUp Dental Practice Pros: I love how user-friendly it is. I have had multiple staff members with no dental background , learn the software program quite easily! Also, the customer service is truly top-notch! From sales team [SENSITIVE CONTENT HIDDEN], to implantation [SENSITIVE CONTENT HIDDEN], to account manager [SENSITIVE CONTENT HIDDEN], if I ever had a question, there is someone there who always can help! Cons: Since they are constantly updating their software, sometimes there ar... read more
Softdent to Carestack- WE NEVER LOOKED BACK Pros: Carestack is very FAST! I start with that because for years I stared at a spinning wheel everytime I needed to open a new section in softdent. We like carestack because its cloudbase and we can connect from anywhere even during a power outage from our phones. ( yes, this already happened) THE CLAIM Section is the best I feel so ontop of claims and the information you get when its rejected and or denied and or missing information. The applications are very helpful and user fri... read more
Pros and cons of Carestack Pros: Able to send insurance electronically. Able to send text message and emails to patients for recalls, appointment reminders, campaigns, etc. Customer service is good--keep it up! Most of the employees are knowledgable and friendly. I've had a few who didn't know they were doing and was kept on hold very long. So I would recommend to have your newer customer service rep be a little more knowledgable before putting them in charge of customer service. Cons: Currently, I don't like and very unhapp... read more
Big fan! Pros: I love how efficient this software makes our office run. They are always moving with the times and making sure we have what we need! Cons: There's seriously not anything that I don't like! Overall: We LOVE it and have referred several doctors so far.
Awesome Patient Management Software Pros: The ease of use coupled with the ability to personalize the interface makes it the easiest software I have used as a clinician. Being cloud based is also definitely a bonus! Cons: Sometimes we have issues after updates or when the internet is disrupted but those are minor and rare occurrences. Overall: The ability to run custom reports to help us manage our patient care and schedules is first rate. I have used most all dental softwares available and Carestack is the best by far!
Bookkeeper's nightmare Pros: The layout is intuitive. It's easy to learn and understand how things are supposed to work. Multiple locations are able to share data seamlessly. Cons: Collections reporting is severely insufficient. Customer support seems to exist only to deflect and forget. Overall: I am struggling to provide the same service to my employer as I was before onboarding CareStack. CareStack costs about three times as much as our previous service, but it has about a third of the reporting capabilities. My primary t... read more
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.7 star rating with 570 reviews.
When is CareStack open?
CareStack is closed now. It will open at 7:00 a.m.