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CareStack
- Software company
- Kissimmee, FL
About this business
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
CareStack User Pros: I like how a lot of services are in one place. I can remind pts about appts, verify insurance, collect payments, etc in one place. Also, there is a lot of support, training videos and literature that I can access when needed. Cons: My implementation team made it very difficult for me to get the support I needed early on in the the process.
Our All-in-one PMS started us up! Pros: Has all the features we need + the support to help when we need. Also: a true interest in improving the product with regular updates that don’t break the software. Cons: All software is imperfect and has a learning curve. The marketing/communications tools are basic, but improving. Sometimes there are too many ways to do the same thing. This can make the initial onboarding a bit more confusing. Overall: The platform is really an all-in-one option and saves our office time and money by ... read more
Progress not Perfection Pros: CareStack team is constantly learning from criticism and feedback. They take what the customer is asking for and implements it as quickly as possible. Continuous improvement/updates to proved the customer with tailored care for their unique practice. Cons: CareStack’s downfall will be the reliance on technology functionality. If our WiFi is down - that leaves us stranded in many areas (phones, appts, access to info). I would like to be able to do more with the system from my iPhone. Compatibilit... read more
New to CareStack Pros: Ease of use in all areas compared to other Cons: The ledger isn’t my favorite due to weird calculations. Overall: I overall really like CareStack for ease of use. Having many years in dental experience and many platforms used, I am a huge fan with the overall use in all areas.
Best practice management software Pros: -Ease of use and navigation -Interface UI/UX -built-in solutions that communicate across the entire database -very responsive to customer suggestions -built in dashboards and data analytics Cons: -doesn't integrate with other products, not a big deal -limit on text message usage Overall: My experience with CS is extremely positive. If I had to do it all over again, I'd still choose CS, but earlier in my journey. Their customer support team is extremely knowledgeable and talented. They'... read more
Cloud Based Dental Software Pros: I appreciate that CareStack is cloud based allowing me to access my schedule at home. Cons: CareStack tries to accomplish too much on any given page. It is not user friendly, and you must have instruction to use it. The fact that I have to right click and select "view dental chart" to open a patient's chart is ridiculous. Why make it so many steps?! Just let me double click on the appointment to open the chart! CareStack caters to front office while leaving the providers in the dust. As a pr... read more
More than meets the eye! Pros: The Team and how it over sees the day to day actions. Cons: The Insurance features are over complicated.
Carestack is great! Pros: We love the financial and administrative part. Also, Care Revenue is so wonderful! Cons: Setup and their patient portal is difficult to get into
Great for a Small Operation Pros: I greatly enjoy the ease of moving from the different parts of the software. Cons: I feel the reporting can be more robust and better support contact.
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.7 star rating with 696 reviews.
When is CareStack open?
CareStack is closed now. It will open at 7:00 a.m.