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Dental Depot
- Dentists
- The Colony, TX
About this business
Location details
5014 Main St, The Colony, TX, 75056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I scheduled with the orthodontist advocating for my daughter. The orthodontist brushed me off and was explaining anatomy to me and when I was leaving the assistant was laughing at my concern.
they took 4 months to get my dentures done . First they char get me for labs ($480.00) ,then they lost my impressions which they didn't let me know for two months and only after I called several time . They then took new impressions so now 4 months later I have my new set of dentures . So no I can no⁶t in good faith recommend this place .
Business response:
Greetings Don, We apologize for the inconvenience and frustration you experienced with our services at Dental Depot. We truly value your feedback and take it very seriously. We are sorry that it took longer than expected to get your dentures done, and that there were issues with the lost impressions. We hope that you give us another chance to provide you with better service. If you have any questions or concerns, please do not hesitate to contact us at (661) 871-3736. Sincerely, The Dental Depot Team
wish I can add Zero star. I had the worst experience ever. I went to have a bridge replaced. I didn’t have any issues previously. I end up with gum infections that it cause a fever and horrible pain. And as expected they charged me arm and leg taking the advantage that I’m in pain and they already started the process. I had to wait 6 weeks to get the replacement part ready. Guess what, after all this time they realized that they took the wrong measurements. Now they ask me to suffer with a temp one and I have two wait two mo... read more
There is always something that is an issue. I get pressured for other services that I don’t want at the time. The assistance of too rough do you want a procedure. Dr. Batts gave me to much Lidocaine and I had a reaction. I called the office and found out that there is no real prodded in place to file a complaint. Another time I went in for root canal for a tooth’s they located in the back. I set an appointment came in and they were going to do work on the wrong tooth. After looking at my records ( after complaining about it... read more
If I have to say in details all my bad experienced it take me awhile to write it down all my complains.
Business response:
Hi Aimee, thanks for reaching out to us with your feedback. We're sorry to hear about your experiences with our office. We've followed up with our team to make them aware of your concerns so they can improve our service. If you have any additional questions, comments or concerns, please reach out to us at 469-256-6460 and ask to speak with our office manager, or reach us via email at feedback@dentaldepot.net
Very deceptive billing practices. I was told their were going to bill my insurance $267. Actually billed over $2000. Completely drained my yearly benefits in one visit. Not sure how they they have repeat patients.
Business response:
Hi Stephen, we're very sorry to hear about your experience in our office and appreciate you bringing it to our attention. We've followed up with our team and leadership to address your concerns and to look into this further. If you have any additional feedback or questions, please reach out to us at 469-256-6460 or by email at feedback@dentaldepot.net
Went in needing a bridge for two teeth cemented back in, got talked into 2 dental implants forked out like 2400. Informed them I didn’t have insurance I figured 1200 a implant wasn’t bad, they set the anchors and and told me to come back in 3 months to get the teeth 😂 I wait 3 months go back and was told I owe 6,000 to get the other half of the implants ??
Frequently asked questions about Dental Depot
How is Dental Depot rated?
Dental Depot has a 4.8 star rating with 802 reviews.
When is Dental Depot open?
Dental Depot is closed now. It will open at 8:00 a.m.