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CareStack
- Software company
- Kissimmee, FL
About this business
CareStack is a cloud-based, online dental practice management software. With state-of-the-art features and an award-winning, all-in-one platform, discover why CareStack has proven to be an industry leader and the favorite practice management software for dentists.
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Our All-in-one PMS started us up! The platform is really an all-in-one option and saves our office time and money by requiring fewer hardware elements, and fewer software integrations. PROS Has all the features we need + the support to help when we need. Also: a true interest in improving the product with regular updates that don’t break the software. CONS All software is imperfect and has a learning curve. The marketing/communications tools are basic, but improving. Sometimes there are too many ways to do the same thing. Th... read more
New to CareStack I overall really like CareStack for ease of use. Having many years in dental experience and many platforms used, I am a huge fan with the overall use in all areas. PROS Ease of use in all areas compared to other CONS The ledger isn’t my favorite due to weird calculations.
Progress not Perfection I’m very new to the dental industry. As a patient care coordinator with an education background…I find that CareStack promotes feedback/criticism. They allow for room to grow and develop. The interactions with CareStack employees has been top notch! They are very client-centric. I feel like the CareStack team that I personally work with is always striving to better the quality of service as well as ease the workload of in person colleagues. They allow front desk staff to work smarter not harder! I can... read more
Carestack review PROS I've been through several major software transitions during my time as a manager at Fortune 500 companies, so I knew how important choosing a management software would be. Carestack has been supportive, actively engaged, and willing to push out new features based on our feedback. Their support team is extremely responsive, and their innovation driven mindset has created significant value for our locations CONS Just like anything, you get out of it what you put into it. Spending the necessary time up fro... read more
Very positive Normal. Be 10 however they rating. Should higher than that PROS The team members. They are always there. Walk you thru process. From beginning. To end. They truly listen. All your concerns. And developing team. Is amazing CONS I have. No negative experience. All concerns do get resolved. In timely. Matter REASON FOR CHOOSING CARESTACK The team. The time. They took to show software and actual software iwell design and efficient REASONS FOR SWITCHING TO CARESTACK I need. More from my software. To be global settin... read more
Sleek and easy to use We have loved the bacon office functions and ease of treatment planning. PROS Clean look, intuitive, very functional. CONS Customer support. Listening to customer requests. REASONS FOR SWITCHING TO CARESTACK Want better system that worked smoother between practices.
Go with Carestack! I have personally had a tremendous experience with Carestack. I have participated in their Platinum Coaching program and their desire to do everything they can to help you succeed is second to none! PROS I like that Carestack is a web-based platform so that even if I am not in the office, I can access our schedule, patient records, claim information, everything! Equally tied to accessibility from anywhere with an internet connection I love how user friendly it is. CONS They are missing some features and fu... read more
Excited for the Future My overall experience with CareStack has been great thus far! I’ve had the opportunity to network with other CareStack users and partners that have expanded my knowledge base. PROS I love the fact that CareStack has features that scrub claims and remind you to add supporting documentation to ensure claims are approved and paid the first time. CareStack truly cares about their clients and provide a tremendous amount of educational tools and support to ensure success. CONS During my trial, the system did... read more
CareStack User PROS I like how a lot of services are in one place. I can remind pts about appts, verify insurance, collect payments, etc in one place. Also, there is a lot of support, training videos and literature that I can access when needed. CONS My implementation team made it very difficult for me to get the support I needed early on in the the process.
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.8 star rating with 348 reviews.
When is CareStack open?
CareStack is closed now. It will open at 7:00 a.m.