This profile has been claimed by the business owner or representative.
CareStack
- Software company
- Kissimmee, FL
About this business
CareStack is a cloud-based, online dental practice management software. With state-of-the-art features and an award-winning, all-in-one platform, discover why CareStack has proven to be an industry leader and the favorite practice management software for dentists.
Location details
2954 Mallory Cir #209, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Pros and Cons for Dental Office PROS How easy it is to use and how easy it is to communicate with the patients and the other employees. CONS Since it is based on WiFi, it can be very slow.
CareStack - All In One Excellent care. PROS The program is all-inclusive and integrated for all features needed for a busy dental practice. CONS Portal needs some work but they are working on it! REASON FOR CHOOSING CARESTACK All in one features
Pros and cons of Carestack Overall, I think customer service is great. That is why I kept Carestack. If your representatives are not friendly and helpful, I would've changed softwares. I really think the problem with MiCamp is a BIG headache. And I am disappointed that Carestack is not following up with that. PROS Able to send insurance electronically. Able to send text message and emails to patients for recalls, appointment reminders, campaigns, etc. Customer service is good--keep it up! Most of the employees are knowledgab... read more
CareStack PMS Amazing PROS Having the ability to have all of the different modules necessary in one cloud based platform is great. The best part of CareStack is the support team behind it. They are ALWAYS there for our support needs. Kudos to the whole team. Very, VERY grateful we had CareStack through the Covid-19 pandemic as it allowed my back office to work remotely. Patients LOVE the Curbside check-in, as do we CONS Nothing to complain about. The software team is GREAT for support REASONS FOR SWITCHING TO CARESTACK Dentr... read more
Carestacks It does what it needs to do- would be nice if there was maybe more clinical staff input when developing PROS How it is constantly is trying to upgrade & prefect system CONS how many steps (clicks) it takes to get to certain features such as radiographs & that it is delayed often when typing notes
Easy to use and great support I'm very happy with the product. The sales, transition/roll out and support team members have been great. PROS Cloud based practice management software. Very easy to pick up. Integrates well with cloud based x ray storage software, electronic prescriptions and billing. CONS As far as I am aware, there's no easy way to view or print a long case note in one screen grab. REASON FOR CHOOSING CARESTACK The sale person was just so genuine that I figured I'll give the demo a shot. The cost turned out t... read more
Carestack is easy to use and the Customer service is Top Notch! Having one database to access the information for all our locations. PROS The customer support is top notch, you can call, email, submit a ticket or use the built in chat if you need assistance. If there is a feature that is currently not available you can submit an enhancement request plus a few of our request have already been implemented as a new feature. CONS A little more flexibility to create all of our reports without having to ask for a custom report. RE... read more
Review Overall have had an excellent experience with the CareStack team. They have been incredibly helpful in explaining the product over several conversations. Very flexible with making sure the system fit the needs of my office. PROS - Comprehensive solution to all scheduling/charting needs - Integrated Radiographs - Cloud-based, easily accessible - Good customer support, willing to make changes to software - Integration with other systems such as Jive/Ring Central CONS - Addition of x-rays is an expensive option - REASON ... read more
Good Cloud Software with tons of features but takes some time to set up PROS The amount of features. Simple logical design CONS Sometimes certain workflow processes that are meant to help actually impede workflow REASON FOR CHOOSING CARESTACK Cloud based REASONS FOR SWITCHING TO CARESTACK Cost and servers
Frequently asked questions about CareStack
How is CareStack rated?
CareStack has a 4.8 star rating with 348 reviews.
When is CareStack open?
CareStack is closed now. It will open at 7:00 a.m.